{"id":2133,"date":"2026-08-19T19:02:00","date_gmt":"2026-08-19T12:02:00","guid":{"rendered":"https:\/\/webportfolio.macroglobal.tech\/cases\/macrosales-a-crm-for-property-developers-and-real-estate-agencies\/"},"modified":"2026-08-19T19:02:00","modified_gmt":"2026-08-19T12:02:00","slug":"macrosales","status":"publish","type":"isotope","link":"https:\/\/proptechservice.kz\/en\/cases\/macrosales\/","title":{"rendered":"MACROSALES \u2014 a CRM for property developers and real estate agencies"},"content":{"rendered":"<div class=\"wp-bootstrap-blocks-row row\">\n\t\n\n<div class=\"col-12 col-lg-3\">\n\t\t\t\n\n<h2 class=\"wp-block-heading with_decor\" id=\"o-proekte\">About the project:<\/h2>\n\n\t<\/div>\n\n\n\n<div class=\"col-12 col-lg-5\">\n\t\t\t<div class=\"p-2\">\n\t\t\t\n\n<p class=\"wp-block-paragraph\">MACROSALES is a CRM for property developers and real estate agencies. It runs the sale of a unit from lead to handover of keys. Built entirely by our team.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">At the centre of the system is the building with its units, not the deal pipeline. The environment is multi-tenant: several companies work in it, each with its own buildings, staff, reference data and rules.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n<\/div>\n\n\n<div class=\"wp-bootstrap-blocks-row row case-media case-media--full\">\n\t\n\n<div class=\"col-12\">\n\t\t\t\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"1200\" src=\"https:\/\/proptechservice.kz\/wp-content\/uploads\/2026\/08\/macrocrm-chessboard.jpg\" alt=\"Building unit grid: all apartments in a grid, cell colour showing sales status\" class=\"wp-image-1777\" srcset=\"https:\/\/proptechservice.kz\/wp-content\/uploads\/2026\/08\/macrocrm-chessboard.jpg 1600w, https:\/\/proptechservice.kz\/wp-content\/uploads\/2026\/08\/macrocrm-chessboard-300x225.jpg 300w, https:\/\/proptechservice.kz\/wp-content\/uploads\/2026\/08\/macrocrm-chessboard-1024x768.jpg 1024w, https:\/\/proptechservice.kz\/wp-content\/uploads\/2026\/08\/macrocrm-chessboard-768x576.jpg 768w, https:\/\/proptechservice.kz\/wp-content\/uploads\/2026\/08\/macrocrm-chessboard-1536x1152.jpg 1536w, https:\/\/proptechservice.kz\/wp-content\/uploads\/2026\/08\/macrocrm-chessboard-800x600.jpg 800w, https:\/\/proptechservice.kz\/wp-content\/uploads\/2026\/08\/macrocrm-chessboard-900x675.jpg 900w\" sizes=\"auto, (max-width: 1600px) 100vw, 1600px\" \/><figcaption class=\"wp-element-caption\">Unit grid: the whole building, cell colour is the status. The data in the example is fictional.<\/figcaption><\/figure>\n\n\t<\/div>\n\n<\/div>\n\n\n\n<hr class=\"hr-dashed opacity-50 my-5\">\n\n\n<div class=\"wp-bootstrap-blocks-row row\">\n\t\n\n<div class=\"col-12 col-lg-3\">\n\t\t\t\n\n<h2 class=\"wp-block-heading with_decor\" id=\"shahmatka\">Unit grid:<\/h2>\n\n\t<\/div>\n\n\n\n<div class=\"col-12 col-lg-5\">\n\t\t\t<div class=\"p-2\">\n\t\t\t\n\n<p class=\"wp-block-paragraph\">The main sales screen: all the building&#8217;s units in a grid, by entrance and floor.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n<\/div>\n\n\n<div class=\"wp-bootstrap-blocks-row row case-split\">\n\t\n\n<div class=\"col-12 col-lg-6\">\n\t\t\t\n\n<ul class=\"wp-block-list\">\n<li>Cell colour is the status: available, reserved, deal in progress, sold.<\/li>\n\n\n\n<li>In the cell: number, number of rooms, area, price and price per metre.<\/li>\n\n\n\n<li>Apartments, storage rooms, parking spaces and commercial units \u2014 in one grid.<\/li>\n\n\n\n<li>Filters by number of rooms and area, tile and list modes, floor plans and unit floor plans in the unit card.<\/li>\n\n\n\n<li>A buyer queue for a unit: if a reservation is cancelled, the next candidate is kept.<\/li>\n<\/ul>\n\n\t<\/div>\n\n\n\n<div class=\"col-12 col-lg-6\">\n\t\t\t\n\n<figure class=\"wp-block-image size-case-split\"><img loading=\"lazy\" decoding=\"async\" width=\"900\" height=\"619\" src=\"https:\/\/proptechservice.kz\/wp-content\/uploads\/2026\/08\/macrocrm-unit-actions-900x619.jpg\" alt=\"Unit card: price, status, buyer and unit actions\" class=\"wp-image-1778\" srcset=\"https:\/\/proptechservice.kz\/wp-content\/uploads\/2026\/08\/macrocrm-unit-actions-900x619.jpg 900w, https:\/\/proptechservice.kz\/wp-content\/uploads\/2026\/08\/macrocrm-unit-actions-300x206.jpg 300w, https:\/\/proptechservice.kz\/wp-content\/uploads\/2026\/08\/macrocrm-unit-actions-1024x704.jpg 1024w, https:\/\/proptechservice.kz\/wp-content\/uploads\/2026\/08\/macrocrm-unit-actions-768x528.jpg 768w, https:\/\/proptechservice.kz\/wp-content\/uploads\/2026\/08\/macrocrm-unit-actions-1536x1056.jpg 1536w, https:\/\/proptechservice.kz\/wp-content\/uploads\/2026\/08\/macrocrm-unit-actions.jpg 1600w\" sizes=\"auto, (max-width: 900px) 100vw, 900px\" \/><figcaption class=\"wp-element-caption\">Unit card: status, price, buyer and moving into the deal.<\/figcaption><\/figure>\n\n\t<\/div>\n\n<\/div>\n\n\n\n<hr class=\"hr-dashed opacity-50 my-5\">\n\n\n<div class=\"wp-bootstrap-blocks-row row\">\n\t\n\n<div class=\"col-12 col-lg-3\">\n\t\t\t\n\n<h2 class=\"wp-block-heading with_decor\" id=\"zayavki\">Leads:<\/h2>\n\n\t<\/div>\n\n\n\n<div class=\"col-12 col-lg-5\">\n\t\t\t<div class=\"p-2\">\n\t\t\t\n\n<p class=\"wp-block-paragraph\">Leads arrive with no manual entry: from the company&#8217;s sites, from messengers, from ads, from chatbots. The source and ad campaign are saved in the card.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n<\/div>\n\n\n<div class=\"wp-bootstrap-blocks-row row case-text\">\n\t\n\n<div class=\"col-12 col-lg-6\">\n\t\t\t<div class=\"p-2\">\n\t\t\t\n\n<ul class=\"wp-block-list\">\n<li>A stage board: unsorted, qualification, confirmed interest, reservation, deal. The company configures the set of columns to fit its own process.<\/li>\n\n\n\n<li>In the card: the client&#8217;s request \u2014 number of rooms, budget, building of interest, specific unit.<\/li>\n\n\n\n<li>Preliminary qualification by a bot: a &#171;hot&#187; or &#171;cold&#187; tag and the attached conversation history.<\/li>\n\n\n\n<li>Finding and merging duplicates across enquiries from different channels.<\/li>\n<\/ul>\n\n\t\t<\/div>\n\t<\/div>\n\n<\/div>\n\n\n<div class=\"wp-bootstrap-blocks-row row case-media case-media--full\">\n\t\n\n<div class=\"col-12\">\n\t\t\t\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"1100\" src=\"https:\/\/proptechservice.kz\/wp-content\/uploads\/2026\/08\/macrocrm-leads-board.jpg\" alt=\"Lead board by pipeline stages with client source and interest\" class=\"wp-image-1779\" srcset=\"https:\/\/proptechservice.kz\/wp-content\/uploads\/2026\/08\/macrocrm-leads-board.jpg 1600w, https:\/\/proptechservice.kz\/wp-content\/uploads\/2026\/08\/macrocrm-leads-board-300x206.jpg 300w, https:\/\/proptechservice.kz\/wp-content\/uploads\/2026\/08\/macrocrm-leads-board-1024x704.jpg 1024w, https:\/\/proptechservice.kz\/wp-content\/uploads\/2026\/08\/macrocrm-leads-board-768x528.jpg 768w, https:\/\/proptechservice.kz\/wp-content\/uploads\/2026\/08\/macrocrm-leads-board-1536x1056.jpg 1536w, https:\/\/proptechservice.kz\/wp-content\/uploads\/2026\/08\/macrocrm-leads-board-900x619.jpg 900w\" sizes=\"auto, (max-width: 1600px) 100vw, 1600px\" \/><figcaption class=\"wp-element-caption\">Leads on the board: stages are configurable, the source is visible at once. Names and phone numbers are fictional.<\/figcaption><\/figure>\n\n\t<\/div>\n\n<\/div>\n\n\n\n<hr class=\"hr-dashed opacity-50 my-5\">\n\n\n<div class=\"wp-bootstrap-blocks-row row\">\n\t\n\n<div class=\"col-12 col-lg-3\">\n\t\t\t\n\n<h2 class=\"wp-block-heading with_decor\" id=\"sdelka\">Deals:<\/h2>\n\n\t<\/div>\n\n\n\n<div class=\"col-12 col-lg-5\">\n\t\t\t<div class=\"p-2\">\n\t\t\t\n\n<p class=\"wp-block-paragraph\">A deal is run step by step \u2014 from reservation to handover of keys.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n<\/div>\n\n\n<div class=\"wp-bootstrap-blocks-row row case-text\">\n\t\n\n<div class=\"col-12 col-lg-6\">\n\t\t\t<div class=\"p-2\">\n\t\t\t\n\n<ul class=\"wp-block-list\">\n<li>The parties to the deal and ownership shares.<\/li>\n\n\n\n<li>List price and contract price with discounts.<\/li>\n\n\n\n<li>Purchase programme: mortgage, instalments or full payment, and a payment schedule.<\/li>\n\n\n\n<li>Approval of terms against the company&#8217;s limits: minimum down payment, maximum term, maximum discount. A deal within the limits is approved automatically, one that exceeds them \u2014 by a manager.<\/li>\n\n\n\n<li>Contract and supplementary agreements from a template: the template is chosen by building, unit type, purchase programme and number of buyers, and filled in with the card&#8217;s data.<\/li>\n\n\n\n<li>Registration and handover of keys \u2014 steps on the same route.<\/li>\n<\/ul>\n\n\t\t<\/div>\n\t<\/div>\n\n<\/div>\n\n\n<div class=\"wp-bootstrap-blocks-row row case-media case-media--full\">\n\t\n\n<div class=\"col-12\">\n\t\t\t\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1700\" height=\"1400\" src=\"https:\/\/proptechservice.kz\/wp-content\/uploads\/2026\/08\/macrocrm-deal.jpg\" alt=\"Deal card: parties, list price and contract price, timelines\" class=\"wp-image-1780\" srcset=\"https:\/\/proptechservice.kz\/wp-content\/uploads\/2026\/08\/macrocrm-deal.jpg 1700w, https:\/\/proptechservice.kz\/wp-content\/uploads\/2026\/08\/macrocrm-deal-300x247.jpg 300w, https:\/\/proptechservice.kz\/wp-content\/uploads\/2026\/08\/macrocrm-deal-1024x843.jpg 1024w, https:\/\/proptechservice.kz\/wp-content\/uploads\/2026\/08\/macrocrm-deal-768x632.jpg 768w, https:\/\/proptechservice.kz\/wp-content\/uploads\/2026\/08\/macrocrm-deal-1536x1265.jpg 1536w, https:\/\/proptechservice.kz\/wp-content\/uploads\/2026\/08\/macrocrm-deal-1600x1318.jpg 1600w, https:\/\/proptechservice.kz\/wp-content\/uploads\/2026\/08\/macrocrm-deal-900x741.jpg 900w\" sizes=\"auto, (max-width: 1700px) 100vw, 1700px\" \/><figcaption class=\"wp-element-caption\">Deal: parties, price, timelines and steps \u2014 from data check to contract.<\/figcaption><\/figure>\n\n\t<\/div>\n\n<\/div>\n\n\n\n<hr class=\"hr-dashed opacity-50 my-5\">\n\n\n<div class=\"wp-bootstrap-blocks-row row\">\n\t\n\n<div class=\"col-12 col-lg-3\">\n\t\t\t\n\n<h2 class=\"wp-block-heading with_decor\" id=\"pravila\">Automations:<\/h2>\n\n\t<\/div>\n\n\n\n<div class=\"col-12 col-lg-5\">\n\t\t\t<div class=\"p-2\">\n\t\t\t\n\n<p class=\"wp-block-paragraph\">Rules are assembled in the interface, without programmers involved: an event in the system triggers the next action.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n<\/div>\n\n\n<div class=\"wp-bootstrap-blocks-row row case-text\">\n\t\n\n<div class=\"col-12 col-lg-6\">\n\t\t\t<div class=\"p-2\">\n\t\t\t\n\n<ul class=\"wp-block-list\">\n<li>An unanswered lead \u2014 a task for the manager and a notification.<\/li>\n\n\n\n<li>A status change \u2014 a message to the client.<\/li>\n\n\n\n<li>A change of assignee \u2014 a notification to all participants.<\/li>\n\n\n\n<li>Bulk operations: recalculating prices across a building, merging duplicates, sending clients birthday greetings.<\/li>\n<\/ul>\n\n\t\t<\/div>\n\t<\/div>\n\n<\/div>\n\n\n\n<hr class=\"hr-dashed opacity-50 my-5\">\n\n\n<div class=\"wp-bootstrap-blocks-row row\">\n\t\n\n<div class=\"col-12 col-lg-3\">\n\t\t\t\n\n<h2 class=\"wp-block-heading with_decor\" id=\"dengi-i-otchety\">Reports:<\/h2>\n\n\t<\/div>\n\n\n\n<div class=\"col-12 col-lg-5\">\n\t\t\t<div class=\"p-2\">\n\t\t\t\n\n<p class=\"wp-block-paragraph\">Reporting on sales, money and work through agencies.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n<\/div>\n\n\n<div class=\"wp-bootstrap-blocks-row row case-text\">\n\t\n\n<div class=\"col-12 col-lg-6\">\n\t\t\t<div class=\"p-2\">\n\t\t\t\n\n<ul class=\"wp-block-list\">\n<li>A sales panel for a period: leads, reservations and deals, transitions between stages and a breakdown by source.<\/li>\n\n\n\n<li>Accounts receivable line by line: debtor, unit, amount, payment date and number of days overdue.<\/li>\n\n\n\n<li>Agency sales: units opened to brokers, deals they brought in and the size of the commission.<\/li>\n<\/ul>\n\n\t\t<\/div>\n\t<\/div>\n\n<\/div>\n\n\n<div class=\"wp-bootstrap-blocks-row row case-gallery\">\n\t\n\n<div class=\"col-12 col-lg-6\">\n\t\t\t\n\n<figure class=\"wp-block-image size-case-split\"><img loading=\"lazy\" decoding=\"async\" width=\"900\" height=\"619\" src=\"https:\/\/proptechservice.kz\/wp-content\/uploads\/2026\/08\/macrocrm-sales-panel-900x619.jpg\" alt=\"Sales panel: leads, reservations and deals for a period broken down by source\" class=\"wp-image-1781\" srcset=\"https:\/\/proptechservice.kz\/wp-content\/uploads\/2026\/08\/macrocrm-sales-panel-900x619.jpg 900w, https:\/\/proptechservice.kz\/wp-content\/uploads\/2026\/08\/macrocrm-sales-panel-300x206.jpg 300w, https:\/\/proptechservice.kz\/wp-content\/uploads\/2026\/08\/macrocrm-sales-panel-1024x704.jpg 1024w, https:\/\/proptechservice.kz\/wp-content\/uploads\/2026\/08\/macrocrm-sales-panel-768x528.jpg 768w, https:\/\/proptechservice.kz\/wp-content\/uploads\/2026\/08\/macrocrm-sales-panel-1536x1056.jpg 1536w, https:\/\/proptechservice.kz\/wp-content\/uploads\/2026\/08\/macrocrm-sales-panel.jpg 1600w\" sizes=\"auto, (max-width: 900px) 100vw, 900px\" \/><figcaption class=\"wp-element-caption\">Sales panel: transitions of leads between stages.<\/figcaption><\/figure>\n\n\t<\/div>\n\n\n\n<div class=\"col-12 col-lg-6\">\n\t\t\t\n\n<figure class=\"wp-block-image size-case-split\"><img loading=\"lazy\" decoding=\"async\" width=\"900\" height=\"675\" src=\"https:\/\/proptechservice.kz\/wp-content\/uploads\/2026\/08\/macrocrm-reports-900x675.jpg\" alt=\"Report catalogue: pipeline, broker inventory, accounts receivable, lead sources\" class=\"wp-image-1782\" srcset=\"https:\/\/proptechservice.kz\/wp-content\/uploads\/2026\/08\/macrocrm-reports-900x675.jpg 900w, https:\/\/proptechservice.kz\/wp-content\/uploads\/2026\/08\/macrocrm-reports-300x225.jpg 300w, https:\/\/proptechservice.kz\/wp-content\/uploads\/2026\/08\/macrocrm-reports-1024x768.jpg 1024w, https:\/\/proptechservice.kz\/wp-content\/uploads\/2026\/08\/macrocrm-reports-768x576.jpg 768w, https:\/\/proptechservice.kz\/wp-content\/uploads\/2026\/08\/macrocrm-reports-1536x1152.jpg 1536w, https:\/\/proptechservice.kz\/wp-content\/uploads\/2026\/08\/macrocrm-reports-800x600.jpg 800w, https:\/\/proptechservice.kz\/wp-content\/uploads\/2026\/08\/macrocrm-reports.jpg 1600w\" sizes=\"auto, (max-width: 900px) 100vw, 900px\" \/><figcaption class=\"wp-element-caption\">Report catalogue: pipeline, inventory, accounts receivable, lead sources.<\/figcaption><\/figure>\n\n\t<\/div>\n\n<\/div>\n\n\n\n<hr class=\"hr-dashed opacity-50 my-5\">\n\n\n<div class=\"wp-bootstrap-blocks-row row\">\n\t\n\n<div class=\"col-12 col-lg-3\">\n\t\t\t\n\n<h2 class=\"wp-block-heading with_decor\" id=\"strany-i-nastroyki\">Company settings:<\/h2>\n\n\t<\/div>\n\n\n\n<div class=\"col-12 col-lg-5\">\n\t\t\t<div class=\"p-2\">\n\t\t\t\n\n<p class=\"wp-block-paragraph\">The environment&#8217;s parameters are set on the company&#8217;s side, without any follow-up work.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n<\/div>\n\n\n<div class=\"wp-bootstrap-blocks-row row case-text\">\n\t\n\n<div class=\"col-12 col-lg-6\">\n\t\t\t<div class=\"p-2\">\n\t\t\t\n\n<ul class=\"wp-block-list\">\n<li>Several currencies at once, one of them the primary one.<\/li>\n\n\n\n<li>Area units: square metres or square feet.<\/li>\n\n\n\n<li>Cities and countries of operation.<\/li>\n\n\n\n<li>The set of enabled sections: sales, finance, telephony.<\/li>\n\n\n\n<li>A start page per role: sales agent, finance officer, project manager.<\/li>\n\n\n\n<li>Reference data: lead sources, rejection reasons, discount types, purchase programmes, finish options, call topics.<\/li>\n<\/ul>\n\n\t\t<\/div>\n\t<\/div>\n\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>An industry CRM for property developers and real estate agencies: a unit grid of apartments, leads from every channel, a deal from reservation to handover of keys, payment schedules and money reports. Runs in several countries.<\/p>\n","protected":false},"featured_media":1777,"template":"","class_list":["post-2133","isotope","type-isotope","status-publish","has-post-thumbnail","hentry","isotope_category-software-for-property-developers"],"acf":[],"_links":{"self":[{"href":"https:\/\/proptechservice.kz\/?rest_route=\/wp\/v2\/isotope\/2133","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/proptechservice.kz\/?rest_route=\/wp\/v2\/isotope"}],"about":[{"href":"https:\/\/proptechservice.kz\/?rest_route=\/wp\/v2\/types\/isotope"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/proptechservice.kz\/?rest_route=\/wp\/v2\/media\/1777"}],"wp:attachment":[{"href":"https:\/\/proptechservice.kz\/?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2133"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}