The company “Ramadan 2020” LLP expresses its gratitude to the MACRO team for their high-quality and productive collaboration.
The sales department has been actively using MacroCRM for a year, and the results truly impress us. Tailoring the system to our needs and, importantly, integrating it with other tools — all of this has significantly streamlined our work. We have been able to process requests more quickly, coordination within the team has improved, and overall sales levels have increased.
We have also connected the “Agent’s Dashboard” module, which has become a real breakthrough in working with intermediaries. Now our partners can independently submit requests to the CRM, showcase their product range, and track their performance in real time. This provides transparency and helps better control the work process.
We have noticed that employee motivation has grown, as they can see their contribution to the overall result.
I am very pleased that we chose MacroCRM. It is truly a useful tool for optimizing the work of the sales department and the entire commercial department.